Privacy policy
Last updated: 12 October 2026
At WATCH ANATOMY, we are committed to protecting your privacy and ensuring a secure, considered shopping experience.
This Privacy Policy explains how your personal information is collected, used and shared when you visit or make a purchase from our website, or communicate with us through channels such as WhatsApp.
Information We Collect
When you visit our website or place an order, we may collect the information required to process and fulfil your purchase:
Full name
Billing and shipping address
Phone number
Email address
Watch model and reference details
Personalisation details, where you add our personalisation service
Payment details (processed securely through trusted third-party providers)
Messages exchanged via WhatsApp or other communication channels
How We Use Your Information
Your information is used only to operate our store and provide our services:
Process and fulfil your orders
Confirm Cash on Delivery purchases
Arrange shipping and delivery
Communicate regarding your order
Provide customer support
Detect and prevent fraudulent activity
Send order updates and delivery notifications
Sharing Your Information
We only share your information with trusted partners that help us operate our business:
Shopify
Provides the ecommerce platform that powers our online store.
Payment Providers
Process your payment details in accordance with their own privacy policies.
Meta (WhatsApp)
Processes communications made through WhatsApp Business in accordance with Meta’s privacy policies.
Shipping Providers
Receive the information required to deliver your order.
Order Messaging Tools
May be used to send order confirmations and delivery notifications securely.
Some of these partners may process your information outside Egypt, including in countries where we deliver your order.
Data Retention
We retain your personal information for as long as necessary to fulfil your order, honour our 2-Year Warranty, and meet legal and accounting obligations. You may request deletion at any time, subject to those obligations.
Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request corrections or updates
Request deletion of your personal data
To exercise any of these rights, please contact us via email at watchanatomy.co@gmail.com or Instagram @Watch_Anatomy. We aim to respond within 30 days.
Data Security
We take reasonable precautions and follow industry best practices to protect your personal information from unauthorised access, misuse or disclosure.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal and regulatory requirements. Any updates will be published on this page and become effective immediately upon posting.